At Asheli, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard the data you provide when using our platform or app.

1. Data Collection

• Personal Information:
  We collect data provided during registration or service requests, including your name, phone number, email address, and location.
• Non-Personal Information:
  Includes usage data such as device type, operating system, IP address, and activity logs within the app.

2. Use of Information

• Personal data is used for:
  • Processing service requests.
  • Enhancing user experience.
  • Communicating service updates or support.
• Non-personal data is used to analyze performance and develop new features.

3. Information Sharing

• We do not sell or share your personal information with third parties, except in the following cases:
  • Sharing data with service providers to fulfill your request.
  • Compliance with laws or legal processes.
  • Ensuring platform security and safety.

4. Data Protection

• We use encryption technologies and the latest security standards to protect your data.
• Information is stored on secure servers and accessed only by authorized personnel.

5. Cookies

• We may use cookies to enhance user experience and monitor platform performance.
• You can modify your browser settings to disable cookies if you prefer.

6. User Rights

• You can request to review, update, or delete your personal data by contacting us.
• You have the right to withdraw your consent for data processing at any time.

7. Policy Updates

• Asheli reserves the right to amend the privacy policy. You will be notified of any significant changes via email or in-app notifications.

8. Contact Us

• For any questions regarding the privacy policy or your personal data, please contact us via:
  Email: support@asheli.net
  Phone: +218916609859