Welcome to Asheli. By using our platform or app, you agree to comply with the following terms and conditions:

1. Definitions

• "Asheli": Refers to the platform or app that connects users with specialized service providers.
• "User": Refers to anyone using the platform to request services.
• "Service Provider": The company or individual offering services through Asheli.

2. Use of the Platform

• Users must be of legal age (at least 18 years old) to use the platform.
• Users are required to provide accurate and truthful information when registering or requesting services.
• Users are responsible for all activities conducted through their accounts.

3. Orders and Payments

• Once an order is placed, it is reviewed by the respective company for approval or rejection.
• All payments are processed through the designated payment methods on the platform.
• If a request is canceled before approval, the user is entitled to a full refund as per the cancellation policy.

4. Service Provider Responsibilities

• Service providers are obligated to deliver services at the required professional standard.
• In case of any complaints regarding the service, users may contact the support team for resolution.

5. Intellectual Property Rights

• All intellectual property rights associated with Asheli, including designs, logos, and content, are owned by the company and cannot be used without prior permission.

6. Limitation of Liability

• Asheli is not liable for any direct or indirect damages resulting from the services provided by service providers.
• Asheli's role is limited to facilitating connections between users and service providers.

7. Modifications

• Asheli reserves the right to amend the terms and conditions at any time. Users will be notified of any changes via email or in-app notifications.

8. Governing Law

• These terms and conditions are governed by the laws of Libya.

9. Support and Complaints

• For inquiries or complaints, please contact us via:
  Email: support@asheli.net
  Phone: +218916609859